Prevention beats collection

Send a friendly reminder three days before the due date. Most tenants forget rather than dodge.

Once payment is late

  • Days 1–3: polite check-in
  • Days 4–7: written late-fee notice per the lease
  • Beyond 15 days: meet in person and offer a payment plan if needed

What never to do

Never cut utilities or change the locks yourself — it is illegal even when rent is overdue. Follow the formal termination process.